Refund policy

Return & Refund Policy

We want you to feel confident shopping with EverydayJoys. If you’re not completely satisfied with your purchase, please review our return guidelines below.

Returns

Return requests may be submitted within 30 days of delivery. Return eligibility may vary depending on the item and the applicable supplier’s return policy.

To request a return, please contact us at admin@shopeverydayjoys.com before sending your item back. Returns sent without prior approval may not be accepted.

Because our products are fulfilled by various suppliers, items must be returned to the designated return address provided with your return instructions and should not be sent to our business address.

Once your return request has been reviewed and approved, we will provide you with the appropriate return instructions and, when applicable, a return shipping label.

Return shipping costs, restocking fees, and other applicable return fees may vary depending on the product, supplier, and reason for the return. Any applicable fees will be communicated to you before your return is processed.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us as soon as possible if your item arrives damaged or defective, or if you receive the wrong item.

Please include your order number, a description of the issue, and photos or videos showing the problem when applicable. We will review the issue and work with you to determine the appropriate resolution.

Exceptions & Non-Returnable Items

Certain items may not be eligible for return, including:

Perishable goods, such as food, flowers, or plants
Custom, personalized, or special-order products
Certain personal care, beauty, or hygiene products
Hazardous materials, flammable liquids, or gases
Gift cards
Final-sale or non-returnable items where indicated

Additional return restrictions may apply to certain products based on the supplier’s return requirements.

If you are unsure whether your item is eligible for return, please contact us at admin@shopeverydayjoys.com before initiating a return.

Exchanges

We do not currently offer direct exchanges.

If you would like a different item, size, or variation, the fastest option is to request a return for the original item. Once the return is approved, you may place a separate order for the item you would like.

Refunds

Once your returned item has been received and the return has been inspected and approved, EverydayJoys will notify you of your refund status.

If approved, the applicable refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or credit card provider.

Original shipping charges and return-related fees, when applicable, may be non-refundable.

If more than 15 business days have passed since we notified you that your refund was approved and you have not received it, please contact us at admin@shopeverydayjoys.com.